Dear Clients, Families and Community Partners,

​

​

The global spread of COVID-19 is affecting us all. As we face the latest developments and find ways to adapt, I wanted to update you on Giving Hands response.

​

​

Guided by the latest science and evidence, we are working to protect our frontline staff to meet client, community and health system needs. Under the leadership of our management team, our strategy is built on the principles of social distancing and best practices in infection control and prevention. Specific measures being adopted by Giving Hands include:

​

​

• Frontline staff continue to be available for care delivery – in-person as well as through tele- consults as needed.

​

• Prioritizing individual care needs

We are actively reviewing our client caseload to map individual care needs. In-person visits will be provided when required and we will work to limit the number of staff entering the home to provide client care. Necessary precautions such as the use of personal protective equipment will be taken, in accordance with public health recommendations.

​

• Supporting health system capacity  

We have both capacity and expertise to support people in the community. In the context of surge needs created by the growing impact of COVID-19, we are committed to working with our health system partners and the government to provide programs and services in the community.